Relocation
Management

Inhouse Mobility will work with you to ensure that assignment start dates, assignment lengths, employee expectations, visa and immigration regulations, costs and other details have been carefully considered in light of taxability, compensation, expenses and legal requirements.

To help to make decisions easier, we can provide country or city specific information on housing, education or settling-in. 

The Inhouse Mobility Team uses a vast database of housing, supplier and relocation service costs to build Cost Projections for domestic and international transfers.

In this way all costs incurred can be calculated in advance and an estimate of the total costs of the assignment can be given to our clients. Services can be discussed and adjusted according to your budget. 

Inhouse Mobility gives you an overview of the entire visa and immigration process including expediting services, which can include liaising with government immigration departments or other involved authorities such as consulates or embassies.

We also offer immigration consultancy advice and keep our clients updated of changing global immigration laws and regulations. Only Government Certified companies are used for these services. 

We plan an accompanied tour of the area, which your employee will be moving to. The Orientation Trip is designed to explore the area and discover the day-to-day life, including the local amenities – schools, hospitals and places of worship.

The Area Orientation Program includes, but is not restricted to:

• Area Information
• Package Explanation of the local school system
• Housing overview
• Additional information based on any special interests
• Needs assessment
• Travel planning, e.g. pickup of the employee and any accompanying dependents from the airport, hotel or office

Employee Briefing including review of policy benefits and managing specific expectations. Our Global Mobility Consultants will discuss employee specific needs and expectations in advance to customize the relocation package accordingly.

We will do our best to meet expectations and will not make any promises that we can’t keep. Should expectations not be feasible, we would manage these in advance and suggest possible alternatives. 

Inhouse Mobility gives you an overview of the entire visa and immigration process including expediting services, which can include liaising with government immigration departments or other involved authorities such as consulates or embassies.

We also offer immigration consultancy advice and keep our clients updated of changing global immigration laws and regulations. Only Government Certified companies are used for these services. 

Inhouse Mobility ensures that every employee secures a new home quickly and confidently based on policy requirements and set budgets. The program features one key point of contact and includes (if needed) an explanation of local market issues, and management of expectations.

Our Local Area Specialists will carry out the research based on your employee’s requirements. When an employee selects a property, we negotiate the terms which offer security and flexibility for both, client and employee, and provide settling-in support. 

Sufficient support for your employees in the new location, especially in the integration phase, plays an important role and affects the productivity and performance positively. Our Local Area Specialists will ensure that your employees can feel at ease and concentrate on the new tasks.

Therefore, you can book our Settling-In Service, which helps you to get important registrations (i.e. at the local utility providers) done and also supports in contracting a company for phone, TV, internet.

Settling-In Assistance may include:

• Opening a bank account
• Orientation Tour
• Utility registration (gas, water, electricity, Internet)
• Telephone connection
• Car rental and / or car purchase
• Overview of the health system
• Furniture Rental
• Application of driver’s license
• Translation services
• Registration with local authorities

Inhouse Mobility assists with the completion of host country registrations, including necessary documents and permits, driver´s licenses, driving lessons, utility & telephone services, and bank accounts.

We also familiarize the employees and their families with the community, local social and recreational facilities, healthcare services, and other places of interest. 

Inhouse Mobility supports transferring families to identify the correct school for their children. Education plays a vital role and may directly impact the relocation of the employee.

In order to ensure the continuity of education for accompanying children, it is especially important to find an adequate school in the host country.

Our School Search Program includes: 

• Working with the family to identify a potential private or public school
• Coordination and accompaniment to informational meetings
• Assistance with the enrollment process and getting the child a placed

Benefits:

• School Search based on educational records
• Continuation of education in the host country
• Local knowledge through Inhouse Mobility’s network assisting families to find the right school
• Consultation to manage educational expectations

Inhouse Mobility ensures that your employees will be equipped with the support they need to make the movement to a new country as effortless as possible.

We manage a global network of expert counselors on the ground – supporting the employee and their accompanying families to adjust and assimilate into the host nation with cross-cultural training.

Key Elements:

• Understand the values behind the culture of various countries included during the assignment.
• Manage the challenges and to familiarize the new country’s demographics and cultural systems.
• Increase the ability of employees to work and manage cross cultures from a different cultural vantage point.
• Allow the expats and their families to be more proactive in planning communications, outlining tasks, etc.
• We understand, adapt and identify the cultural and emotional challenges and provide a full menu of customized solutions designed to create measurable results.  

No matter whether it’s the children, the employee’s partner or the employee himself, who needs a refreshment of the host country’s language, Inhouse Mobility can provide a language training program to you that suits your needs and your policy.

Also if the dependents don’t have any language knowledge at all, we can organize the right language course for them. 

Inhouse Mobility coordinates and books the right accommodation for your employees, including Serviced Apartments, Boarding Houses or Hotels “in-line” with set budgets and the employees’ needs.

We can not only book, but also pay the accommodation on your behalf so that the effort for you becomes as less as possible. 

Inhouse Mobility coordinates and books any kind of transportation including flights & rental cars “in-line” with the business requirements. In this way you can completely focus on the really important tasks and small issues like the booking as well as payment of your transportation can be given to us.

This service can also be extended to the booking of accommodation. 

Inhouse Mobility supports your employees throughout the entire rental period. We ensure that any extension to the rental contract is completed in a timely manner and negotiate the conditions on behalf of our clients.

Our Tenancy Management program includes:

• Lease negotiation and renewal
• Payment of deposit
• Registration with the utilities (electricity, gas, water, telephone, broadband, etc.)
• Check-In and Check-Out protocol
• Organization of renovations and redecoration work
• Monitoring of the Lease term
• Commissioning of specialist craftsmen to settle claims
• Management reporting
• Recovery of Security deposit
• Contracting of skilled workers following an insurance claim

The Inhouse Mobility Team of expense management specialists removes the risk, coordinating all the financial details of your program. We can process all kinds of expenses including allowances, benefits and payments. All expenses will be tracked, reconciled and reported accurately.

Our Expense Management program includes:

• Expense Management
• Relocation Allowances
• Advances
• Reimbursements
• Supplier invoice review and payments
• Exception Management
• Management Reporting

Inhouse Mobility coordinates and books any kind of transportation including flights & rental cars “in-line” with the business requirements. In this way you can completely focus on the really important tasks and small issues like the booking as well as payment of your transportation can be given to us.

This service can also be extended to the booking of accommodation. 

Inhouse Mobility coordinates and books the right accommodation for your employees, including Serviced Apartments, Boarding Houses or Hotels “in-line” with set budgets and the employees’ needs.

We can not only book, but also pay the accommodation on your behalf so that the effort for you becomes as less as possible. 

Inhouse Mobility maintains detailed records of all visa renewal and expiry dates in its technology tool. Our Team alerts visa holders in advance of key dates and offers support for the renewal, cancellation or de-registration process. If required, we would also support with the extension process.

Benefits:

• End-to-end support for work authorizations, residence permits, business visas and legalization of documents, from expatriation through repatriation, in more than 150 countries
• Updates on processes and timelines
• Home country as well as host country assistance
• Immigration Compliance

Inhouse Mobility can offer you Reporting Services during the assignments so that you get a weekly update and that you are informed about all the steps currently going on.

For us it’s really important that HR is being kept updated and that you don’t need to worry about anything. 

Expiry dates of visa, residence permits or work permits can be tracked through the internal Inhouse Mobility system and a reminder will be sent out on time to remember that the extension process needs to be started.

With this method, deadlines will not be missed and everything can be organized on time. 

Inhouse Mobility provides support right through to the ultimate relocation and re-orientation to the home location, enabling you to realize the greatest return on your global mobility investment.

• Service Coordination of household goods transportation and delivery of any storage shipments back to the home country
• Short Term Accommodation
• Home Search in the home country

The Departure Assistance program helps employees to re-integrate back into their life after an international assignment. Regardless of whether your employees are faced with a planned or early return, Inhouse Mobility will take care of all related administrative tasks – everything from the termination of the housing lease to the actual move.

Our Departure Assistance Program includes:

• Identifying needs and setting dates
• Discussion and agreement of settlement with the employee
• Termination of the lease at the reporting date
• Organization and coordination of cleaning companies and tradesmen for renovation
• Residential / home handover with handover protocol
• Termination of insurance, memberships, bank account, etc.
• Termination of utilities
• Additional information taking into account the special interests

Inhouse Mobility will organize the shipment of the household goods back to the home country.

To ensure this critical component is handled both efficiently and cost-effectively, we integrate the household moving process into the end-to-end relocation process ensuring proactive and valid communications creating a seamless and smooth transfer.